{"id":130,"date":"2025-05-26T15:49:06","date_gmt":"2025-05-26T13:49:06","guid":{"rendered":"https:\/\/www.oslopass.net\/?page_id=130"},"modified":"2026-06-11T15:46:40","modified_gmt":"2026-06-11T13:46:40","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.oslocard.net\/en\/kontakt\/","title":{"rendered":"Contact"},"content":{"rendered":"<!--\n  =====================================================\n  OSLO CARD \u2014 UNTERSEITE \u201eKONTAKT\"\n  URL: \/de\/kontakt\/\n  Position: Hauptmen\u00fc-Eintrag (oder Footer-Link).\n\n  Aufbau:\n   - Header\n   - Disclaimer-Box: \u201ekeine offizielle Oslo-Pass-Website\"\n   - Drei Kontakt-Pfade:\n     1. Fragen zur Oslo Card \u2192 Verweis auf FAQ + offizielles VisitOslo\n     2. Probleme mit Buchung \u2192 Verweis auf Tiqets-Support\n     3. Anliegen zur Website (Fehler, Verbesserungsvorschl\u00e4ge) \u2192 unser Formular\/E-Mail\n   - Impressum-Hinweis\n\n  CSS-Pr\u00e4fix: lc-kont- (Kontakt-Page)\n\n  Wichtig: Bei OsloCard.net handelt es sich um eine unabh\u00e4ngige\n  Info-Seite mit Affiliate-Links \u2014 wir leisten keinen Support f\u00fcr\n  die Oslo Card selbst. 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}\n\n\/* \u2500\u2500 Impressum-Hinweis \u2500\u2500 *\/\n.lc-kont-imprint {\n  text-align: center;\n  font-size: 13px;\n  color: #777;\n  line-height: 1.6;\n  padding-top: 24px;\n  border-top: 1px solid #e2e2e2;\n}\n.lc-kont-imprint a,\n.lc-kont-imprint a:link,\n.lc-kont-imprint a:visited {\n  color: #FF8A3D;\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  font-weight: 600;\n}\n.lc-kont-imprint a:hover { color: #0E5B6E; }\n\n\/* \u2500\u2500 Mobile \u2500\u2500 *\/\n@media (max-width: 600px) {\n  .lc-kont { margin: 20px auto 32px; padding: 0 12px; }\n  .lc-kont-card { padding: 18px 20px; grid-template-columns: 36px 1fr; gap: 14px; }\n  .lc-kont-card-icon { width: 36px; height: 36px; }\n  .lc-kont-card-icon svg { width: 18px; height: 18px; }\n  .lc-kont-card-title { font-size: 16px; }\n  .lc-kont-disclaimer { padding: 16px 18px; gap: 12px; }\n}\n<\/style>\n\n<!-- Kontakt-Unterseite -->\n<section class=\"lc-kont\" aria-labelledby=\"lc-kont-heading\">\n\n  <header class=\"lc-kont-head\">\n    <span class=\"lc-kont-eyebrow\">Contact<\/span>\n    <h1 class=\"lc-kont-title\" id=\"lc-kont-heading\">How to find the right place to go<\/h1>\n    <p class=\"lc-kont-sub\">Depending on the issue, a different department may be able to assist you most quickly. Here you can find the right person to contact.<\/p>\n  <\/header>\n\n  <!-- \u2550\u2550 Disclaimer \u2550\u2550 -->\n  <div class=\"lc-kont-disclaimer\">\n    <span class=\"lc-kont-disclaimer-icon\" aria-hidden=\"true\">\n      <svg viewbox=\"0 0 16 16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"8\" cy=\"8\" r=\"6.5\"\/><line x1=\"8\" y1=\"5\" x2=\"8\" y2=\"8.5\"\/><circle cx=\"8\" cy=\"11\" r=\"0.5\" fill=\"currentColor\"\/><\/svg>\n    <\/span>\n    <div class=\"lc-kont-disclaimer-body\">\n      <div class=\"lc-kont-disclaimer-title\">OsloCard.net is not an official Oslo Pass website<\/div>\n      <div class=\"lc-kont-disclaimer-text\">We are an independent German-language information site about the Oslo Card, and we earn a commission if you purchase the card through our affiliate links on Tiqets. We do not provide official support for the card itself. There are specialized organizations that do; see below.<\/div>\n    <\/div>\n  <\/div>\n\n  <!-- \u2550\u2550 Kontakt-Karten \u2550\u2550 -->\n  <div class=\"lc-kont-cards\">\n\n    <!-- Card 1: Allgemeine Fragen -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.5 9a2.5 2.5 0 015 0c0 1.5-2.5 2-2.5 3.5\"\/><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">General questions about the Oslo Card<\/h2>\n        <div class=\"lc-kont-card-text\">We\u2019ve compiled the most frequently asked questions about purchasing, activation, local transportation, and family rates on our FAQ page. For official information on opening hours, special regulations, or new attractions, VisitOslo is your most reliable source.<\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"\/en\/faq\/\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.5 9a2.5 2.5 0 015 0c0 1.5-2.5 2-2.5 3.5\"\/><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/><\/svg>\n            FAQ page\n          <\/a>\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.visitoslo.com\/en\/activities-and-attractions\/oslo-pass\/whats-included\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M2 12h20M12 2a15.3 15.3 0 010 20M12 2a15.3 15.3 0 000 20\"\/><\/svg>\n            VisitOslo.com\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 2: Probleme mit Buchung -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Problems with bookings, vouchers or cancelations<\/h2>\n        <div class=\"lc-kont-card-text\">If you purchased the Oslo Card through our partner Tiqets and encounter any issues (voucher not received, cancellation, incorrect option, payment questions), please contact Tiqets customer service directly. Tiqets responds much faster than any third-party site. Their staff has your booking details directly in the system.<\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.tiqets.com\/de\/help\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 11.5a8.38 8.38 0 01-.9 3.8 8.5 8.5 0 01-7.6 4.7 8.38 8.38 0 01-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 01-.9-3.8 8.5 8.5 0 014.7-7.6 8.38 8.38 0 013.8-.9h.5a8.48 8.48 0 018 8v.5z\"\/><\/svg>\n            Tiqets Help Center\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 3: Probleme mit der App -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"6\" y=\"2\" width=\"12\" height=\"20\" rx=\"2\"\/><line x1=\"12\" y1=\"18\" x2=\"12.01\" y2=\"18\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Problems with the Oslo Pass app on site<\/h2>\n        <div class=\"lc-kont-card-text\">If the app isn't working, the QR code isn't being scanned, or you're experiencing technical issues at an attraction, there are two quick places to turn to. You can stop by the Oslo Visitor Center at Oslo S Central Station (\u00d8stbanehallen). Alternatively, you can contact the staff at the respective museum directly. Both teams are familiar with the app and will assist you immediately.<\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.visitoslo.com\/de\/touristeninformation\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0118 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\n            Oslo Visitor Center\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 4: Anliegen zur Website -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 15a2 2 0 01-2 2H7l-4 4V5a2 2 0 012-2h14a2 2 0 012 2z\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Concerns about this website<\/h2>\n        <div class=\"lc-kont-card-text\">Have you spotted an error, noticed outdated pricing information, or have an idea on how we can improve the site? We welcome all feedback.<\/div>\n        <div class=\"lc-kont-card-text\"><p>Just send us an email at the address listed in the legal notice. We\u2019ll get back to you as soon as possible, usually within 2 to 3 business days.<\/p><\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.oslocard.net\/en\/imprint\/\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><\/svg>\n            Imprint with contact\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- \u2550\u2550 Impressum-Hinweis \u2550\u2550 -->\n  <div class=\"lc-kont-imprint\">\n    Mandatory information under German law can be found in the\n    <a href=\"https:\/\/www.oslocard.net\/en\/imprint\/\">Legal Notice<\/a> and in the\n    <a href=\"\/datenschutz\/\">Privacy policy<\/a>.\n  <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Contact: How to Find the Right Point of Contact Depending on the issue, a different office may be able to help you the fastest. Here you\u2019ll find the right person to contact. OsloCard.net is not the official Oslo Pass website. We are an independent German-language information site about the Oslo Card and earn a commission if you purchase the card through our affiliate links on Tiqets. Official support \u2026 <a title=\"Contact\" class=\"read-more\" href=\"https:\/\/www.oslocard.net\/en\/kontakt\/\" aria-label=\"Read more about Contact\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"So erreichst du uns und die offiziellen Ansprechpartner f\u00fcr Buchung, App-Probleme und allgemeine Fragen rund um die Oslo Card. 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