{"id":130,"date":"2025-05-26T15:49:06","date_gmt":"2025-05-26T13:49:06","guid":{"rendered":"https:\/\/www.oslopass.net\/?page_id=130"},"modified":"2026-06-04T15:49:54","modified_gmt":"2026-06-04T13:49:54","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.oslocard.net\/en\/kontakt\/","title":{"rendered":"Contact"},"content":{"rendered":"<!--\n  =====================================================\n  OSLO CARD \u2014 UNTERSEITE \u201eKONTAKT\"\n  URL: \/de\/kontakt\/\n  Position: Hauptmen\u00fc-Eintrag (oder Footer-Link).\n\n  Aufbau:\n   - Header\n   - Disclaimer-Box: \u201ekeine offizielle Oslo-Pass-Website\"\n   - Drei Kontakt-Pfade:\n     1. Fragen zur Oslo Card \u2192 Verweis auf FAQ + offizielles VisitOslo\n     2. Probleme mit Buchung \u2192 Verweis auf Tiqets-Support\n     3. Anliegen zur Website (Fehler, Verbesserungsvorschl\u00e4ge) \u2192 unser Formular\/E-Mail\n   - Impressum-Hinweis\n\n  CSS-Pr\u00e4fix: lc-kont- (Kontakt-Page)\n\n  Wichtig: Bei OsloCard.net handelt es sich um eine unabh\u00e4ngige\n  Info-Seite mit Affiliate-Links \u2014 wir leisten keinen Support f\u00fcr\n  die Oslo Card selbst. Das muss klar kommuniziert werden, damit\n  Nutzer mit echten Problemen an die richtige Stelle geleitet werden.\n  =====================================================\n-->\n\n<style>\n.lc-kont * { box-sizing: border-box; margin: 0; padding: 0; }\n\n.lc-kont {\n  max-width: 820px;\n  margin: 32px auto 48px;\n  padding: 0 16px;\n  font-family: -apple-system, system-ui, \"Segoe UI\", Helvetica, Arial, sans-serif;\n}\n\n\/* \u2500\u2500 Header \u2500\u2500 *\/\n.lc-kont-head {\n  text-align: center;\n  margin-bottom: 32px;\n}\n.lc-kont-eyebrow {\n  display: inline-block;\n  font-size: 12px;\n  font-weight: 700;\n  letter-spacing: 1.5px;\n  text-transform: uppercase;\n  color: #FF8A3D;\n  margin-bottom: 6px;\n}\n.lc-kont-title {\n  font-size: clamp(24px, 2.8vw, 32px);\n  font-weight: 800;\n  color: #0E5B6E;\n  line-height: 1.2;\n  margin: 0 0 12px;\n}\n.lc-kont-sub {\n  font-size: 16px;\n  color: #444;\n  line-height: 1.6;\n}\n\n\/* \u2500\u2500 Disclaimer-Box \u2500\u2500 *\/\n.lc-kont-disclaimer {\n  background: #fff5e9;\n  border: 1.5px solid #f6c896;\n  border-left: 4px solid #FF8A3D;\n  border-radius: 10px;\n  padding: 18px 22px;\n  margin-bottom: 32px;\n  display: flex;\n  gap: 14px;\n  align-items: flex-start;\n}\n.lc-kont-disclaimer-icon {\n  width: 28px;\n  height: 28px;\n  min-width: 28px;\n  border-radius: 50%;\n  background: #FF8A3D;\n  color: #fff;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  margin-top: 1px;\n}\n.lc-kont-disclaimer-icon svg { width: 16px; height: 16px; }\n.lc-kont-disclaimer-body { flex: 1; }\n.lc-kont-disclaimer-title {\n  font-size: 15px;\n  font-weight: 700;\n  color: #6b4116;\n  margin-bottom: 6px;\n}\n.lc-kont-disclaimer-text {\n  font-size: 14px;\n  color: #5a3d18;\n  line-height: 1.55;\n}\n\n\/* \u2500\u2500 Kontakt-Karten \u2500\u2500 *\/\n.lc-kont-cards {\n  display: flex;\n  flex-direction: column;\n  gap: 14px;\n  margin-bottom: 32px;\n}\n\n.lc-kont-card {\n  background: #fff;\n  border: 1.5px solid #e2e2e2;\n  border-radius: 12px;\n  padding: 22px 26px;\n  display: grid;\n  grid-template-columns: 44px 1fr;\n  gap: 16px;\n  align-items: flex-start;\n  transition: border-color 0.2s ease, box-shadow 0.2s ease;\n}\n.lc-kont-card:hover {\n  border-color: #FF8A3D;\n  box-shadow: 0 4px 14px rgba(14,91,110,0.06);\n}\n\n.lc-kont-card-icon {\n  width: 44px;\n  height: 44px;\n  border-radius: 50%;\n  background: #fff0e0;\n  color: #FF8A3D;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.lc-kont-card-icon svg { width: 22px; height: 22px; }\n\n.lc-kont-card-body { min-width: 0; }\n.lc-kont-card-title {\n  font-size: 17px;\n  font-weight: 800;\n  color: #0E5B6E;\n  margin: 0 0 6px;\n  line-height: 1.3;\n}\n.lc-kont-card-text {\n  font-size: 14.5px;\n  color: #444;\n  line-height: 1.55;\n  margin-bottom: 12px;\n}\n.lc-kont-card-text:last-child { margin-bottom: 0; }\n.lc-kont-card-text p { margin: 0 0 8px; }\n.lc-kont-card-text p:last-child { margin: 0; }\n.lc-kont-card-text a,\n.lc-kont-card-text a:link,\n.lc-kont-card-text a:visited {\n  color: #FF8A3D;\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  font-weight: 600;\n}\n.lc-kont-card-text a:hover { color: #0E5B6E; }\n\n\/* Inline-Links innerhalb der Card als kleine Action-Boxen *\/\n.lc-kont-card-actions {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 8px;\n  margin-top: 4px;\n}\n.lc-kont-card-action,\n.lc-kont-card-action:link,\n.lc-kont-card-action:visited {\n  display: inline-flex;\n  align-items: center;\n  gap: 6px;\n  background: #fff;\n  border: 1.5px solid #d6e8ec;\n  color: #0E5B6E !important;\n  font-size: 13px;\n  font-weight: 600;\n  padding: 8px 14px;\n  border-radius: 8px;\n  text-decoration: none !important;\n  transition: border-color 0.15s, background 0.15s;\n}\n.lc-kont-card-action:hover {\n  border-color: #FF8A3D;\n  background: #fff0e0;\n  color: #0E5B6E !important;\n}\n.lc-kont-card-action svg { flex-shrink: 0; }\n\n\/* \u2500\u2500 Impressum-Hinweis \u2500\u2500 *\/\n.lc-kont-imprint {\n  text-align: center;\n  font-size: 13px;\n  color: #777;\n  line-height: 1.6;\n  padding-top: 24px;\n  border-top: 1px solid #e2e2e2;\n}\n.lc-kont-imprint a,\n.lc-kont-imprint a:link,\n.lc-kont-imprint a:visited {\n  color: #FF8A3D;\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  font-weight: 600;\n}\n.lc-kont-imprint a:hover { color: #0E5B6E; }\n\n\/* \u2500\u2500 Mobile \u2500\u2500 *\/\n@media (max-width: 600px) {\n  .lc-kont { margin: 20px auto 32px; padding: 0 12px; }\n  .lc-kont-card { padding: 18px 20px; grid-template-columns: 36px 1fr; gap: 14px; }\n  .lc-kont-card-icon { width: 36px; height: 36px; }\n  .lc-kont-card-icon svg { width: 18px; height: 18px; }\n  .lc-kont-card-title { font-size: 16px; }\n  .lc-kont-disclaimer { padding: 16px 18px; gap: 12px; }\n}\n<\/style>\n\n<!-- Kontakt-Unterseite -->\n<section class=\"lc-kont\" aria-labelledby=\"lc-kont-heading\">\n\n  <header class=\"lc-kont-head\">\n    <span class=\"lc-kont-eyebrow\">Contact<\/span>\n    <h1 class=\"lc-kont-title\" id=\"lc-kont-heading\">How to reach us - and the right contact point<\/h1>\n    <p class=\"lc-kont-sub\">\n      Depending on the issue at hand, a different office may be the quickest source of help.\n      You can find the right contact person here.\n    <\/p>\n  <\/header>\n\n  <!-- \u2550\u2550 Disclaimer \u2550\u2550 -->\n  <div class=\"lc-kont-disclaimer\">\n    <span class=\"lc-kont-disclaimer-icon\" aria-hidden=\"true\">\n      <svg viewbox=\"0 0 16 16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"8\" cy=\"8\" r=\"6.5\"><\/circle><line x1=\"8\" y1=\"5\" x2=\"8\" y2=\"8.5\"><\/line><circle cx=\"8\" cy=\"11\" r=\"0.5\" fill=\"currentColor\"><\/circle><\/svg>\n    <\/span>\n    <div class=\"lc-kont-disclaimer-body\">\n      <div class=\"lc-kont-disclaimer-title\">OsloCard.net is not an official Oslo Pass website<\/div>\n      <div class=\"lc-kont-disclaimer-text\">\n        We are an independent German-language info page about the Oslo Card and earn\n        a commission if you buy the card via our affiliate links at Tiqets.\n        We do not offer official support for the card itself - for that there are specialized\n        see below.\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- \u2550\u2550 Kontakt-Karten \u2550\u2550 -->\n  <div class=\"lc-kont-cards\">\n\n    <!-- Card 1: Allgemeine Fragen -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><path d=\"M9.5 9a2.5 2.5 0 015 0c0 1.5-2.5 2-2.5 3.5\"><\/path><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"><\/line><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">General questions about the Oslo Card<\/h2>\n        <div class=\"lc-kont-card-text\">\n          The most frequently asked questions about purchasing, activation, local transport and family tariffs\n          have been compiled on our FAQ page. For official information\n          (opening hours, special regulations, new attractions) VisitOslo is your best source.\n          best source.\n        <\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"\/en\/faq\/\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><path d=\"M9.5 9a2.5 2.5 0 015 0c0 1.5-2.5 2-2.5 3.5\"><\/path><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"><\/line><\/svg>\n            FAQ page\n          <\/a>\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.visitoslo.com\/de\/aktivitaten-und-attraktionen\/oslo-pass\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><path d=\"M2 12h20M12 2a15.3 15.3 0 010 20M12 2a15.3 15.3 0 000 20\"><\/path><\/svg>\n            VisitOslo.com\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 2: Probleme mit Buchung -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"><\/rect><line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"><\/line><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Problems with bookings, vouchers or cancelations<\/h2>\n        <div class=\"lc-kont-card-text\">\n          If you have purchased the Oslo Card through our partner Tiqets and have a problem with your booking\n          with your booking (voucher not received, cancellation, wrong variant,\n          payment issue), please contact Tiqets customer service directly. Tiqets responds\n          much faster than any third-party site - they have your booking details directly.\n        <\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/support.tiqets.com\/lang\/en_us\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 11.5a8.38 8.38 0 01-.9 3.8 8.5 8.5 0 01-7.6 4.7 8.38 8.38 0 01-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 01-.9-3.8 8.5 8.5 0 014.7-7.6 8.38 8.38 0 013.8-.9h.5a8.48 8.48 0 018 8v.5z\"><\/path><\/svg>\n            Tiqets Help Center\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 3: Probleme mit der App -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"6\" y=\"2\" width=\"12\" height=\"20\" rx=\"2\"><\/rect><line x1=\"12\" y1=\"18\" x2=\"12.01\" y2=\"18\"><\/line><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Problems with the Oslo Pass app on site<\/h2>\n        <div class=\"lc-kont-card-text\">\n          If the app does not work, the QR code is not accepted or there are technical\n          problems at an attraction: Visit the Oslo Visitor Center directly (at\n          Oslo S Central Station, \u00d8stbanehallen) or contact the staff at the respective attraction on site.\n          attraction on site. They know the app and can help you immediately.\n        <\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.visitoslo.com\/de\/touristinformation\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0118 0z\"><\/path><circle cx=\"12\" cy=\"10\" r=\"3\"><\/circle><\/svg>\n            Oslo Visitor Center\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 4: Anliegen zur Website -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 15a2 2 0 01-2 2H7l-4 4V5a2 2 0 012-2h14a2 2 0 012 2z\"><\/path><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Concerns about this website<\/h2>\n        <div class=\"lc-kont-card-text\">\n          You have discovered an error, noticed an outdated price detail or have a suggestion for\n          suggestion for improving our site? We look forward to any feedback.\n        <\/div>\n        <div class=\"lc-kont-card-text\">\n          <p>Simply write to us at the address in the legal notice - we will reply as quickly as possible, usually within 2 to 3 working days.<\/p>\n        <\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"\/en\/impressum\/\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8z\"><\/path><polyline points=\"14 2 14 8 20 8\"><\/polyline><\/svg>\n            Imprint with contact\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- \u2550\u2550 Impressum-Hinweis \u2550\u2550 -->\n  <div class=\"lc-kont-imprint\">\n    Mandatory information under German law can be found in the\n    <a href=\"\/en\/impressum\/\">Legal Notice<\/a> and in the\n    <a href=\"\/datenschutz\/\">Privacy policy<\/a>.\n  <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Kontakt So erreichst du uns \u2014 und die richtige Anlaufstelle Je nachdem, worum es geht, ist eine andere Stelle die schnellste Hilfe. Hier findest du den richtigen Ansprechpartner. OsloCard.net ist keine offizielle Oslo-Pass-Website Wir sind eine unabh\u00e4ngige deutschsprachige Info-Seite zur Oslo Card und verdienen eine Provision, wenn du die Karte \u00fcber unsere Affiliate-Links bei Tiqets &#8230; <a title=\"Contact\" class=\"read-more\" href=\"https:\/\/www.oslocard.net\/en\/kontakt\/\" aria-label=\"Read more about Contact\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":10,"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":322,"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/pages\/130\/revisions\/322"}],"wp:attachment":[{"href":"https:\/\/www.oslocard.net\/en\/wp-json\/wp\/v2\/media?parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}