{"id":130,"date":"2025-05-26T15:49:06","date_gmt":"2025-05-26T13:49:06","guid":{"rendered":"https:\/\/www.oslopass.net\/?page_id=130"},"modified":"2026-06-11T15:46:40","modified_gmt":"2026-06-11T13:46:40","slug":"contacto","status":"publish","type":"page","link":"https:\/\/www.oslocard.net\/es\/kontakt\/","title":{"rendered":"Contacto"},"content":{"rendered":"<!--\n  =====================================================\n  OSLO CARD \u2014 UNTERSEITE \u201eKONTAKT\"\n  URL: \/de\/kontakt\/\n  Position: Hauptmen\u00fc-Eintrag (oder Footer-Link).\n\n  Aufbau:\n   - Header\n   - Disclaimer-Box: \u201ekeine offizielle Oslo-Pass-Website\"\n   - Drei Kontakt-Pfade:\n     1. Fragen zur Oslo Card \u2192 Verweis auf FAQ + offizielles VisitOslo\n     2. Probleme mit Buchung \u2192 Verweis auf Tiqets-Support\n     3. Anliegen zur Website (Fehler, Verbesserungsvorschl\u00e4ge) \u2192 unser Formular\/E-Mail\n   - Impressum-Hinweis\n\n  CSS-Pr\u00e4fix: lc-kont- (Kontakt-Page)\n\n  Wichtig: Bei OsloCard.net handelt es sich um eine unabh\u00e4ngige\n  Info-Seite mit Affiliate-Links \u2014 wir leisten keinen Support f\u00fcr\n  die Oslo Card selbst. 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height: 22px; }\n\n.lc-kont-card-body { min-width: 0; }\n.lc-kont-card-title {\n  font-size: 17px;\n  font-weight: 800;\n  color: #0E5B6E;\n  margin: 0 0 6px;\n  line-height: 1.3;\n}\n.lc-kont-card-text {\n  font-size: 14.5px;\n  color: #444;\n  line-height: 1.55;\n  margin-bottom: 12px;\n}\n.lc-kont-card-text:last-child { margin-bottom: 0; }\n.lc-kont-card-text p { margin: 0 0 8px; }\n.lc-kont-card-text p:last-child { margin: 0; }\n.lc-kont-card-text a,\n.lc-kont-card-text a:link,\n.lc-kont-card-text a:visited {\n  color: #FF8A3D;\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  font-weight: 600;\n}\n.lc-kont-card-text a:hover { color: #0E5B6E; }\n\n\/* Inline-Links innerhalb der Card als kleine Action-Boxen *\/\n.lc-kont-card-actions {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 8px;\n  margin-top: 4px;\n}\n.lc-kont-card-action,\n.lc-kont-card-action:link,\n.lc-kont-card-action:visited {\n  display: inline-flex;\n  align-items: center;\n  gap: 6px;\n  background: #fff;\n  border: 1.5px solid #d6e8ec;\n  color: #0E5B6E !important;\n  font-size: 13px;\n  font-weight: 600;\n  padding: 8px 14px;\n  border-radius: 8px;\n  text-decoration: none !important;\n  transition: border-color 0.15s, background 0.15s;\n}\n.lc-kont-card-action:hover {\n  border-color: #FF8A3D;\n  background: #fff0e0;\n  color: #0E5B6E !important;\n}\n.lc-kont-card-action svg { flex-shrink: 0; }\n\n\/* \u2500\u2500 Impressum-Hinweis \u2500\u2500 *\/\n.lc-kont-imprint {\n  text-align: center;\n  font-size: 13px;\n  color: #777;\n  line-height: 1.6;\n  padding-top: 24px;\n  border-top: 1px solid #e2e2e2;\n}\n.lc-kont-imprint a,\n.lc-kont-imprint a:link,\n.lc-kont-imprint a:visited {\n  color: #FF8A3D;\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  font-weight: 600;\n}\n.lc-kont-imprint a:hover { color: #0E5B6E; }\n\n\/* \u2500\u2500 Mobile \u2500\u2500 *\/\n@media (max-width: 600px) {\n  .lc-kont { margin: 20px auto 32px; padding: 0 12px; }\n  .lc-kont-card { padding: 18px 20px; grid-template-columns: 36px 1fr; gap: 14px; }\n  .lc-kont-card-icon { width: 36px; height: 36px; }\n  .lc-kont-card-icon svg { width: 18px; height: 18px; }\n  .lc-kont-card-title { font-size: 16px; }\n  .lc-kont-disclaimer { padding: 16px 18px; gap: 12px; }\n}\n<\/style>\n\n<!-- Kontakt-Unterseite -->\n<section class=\"lc-kont\" aria-labelledby=\"lc-kont-heading\">\n\n  <header class=\"lc-kont-head\">\n    <span class=\"lc-kont-eyebrow\">Contacto<\/span>\n    <h1 class=\"lc-kont-title\" id=\"lc-kont-heading\">As\u00ed es como puedes encontrar el lugar adecuado al que acudir<\/h1>\n    <p class=\"lc-kont-sub\">Dependiendo del asunto, habr\u00e1 un departamento que te pueda ayudar m\u00e1s r\u00e1pidamente. Aqu\u00ed encontrar\u00e1s a la persona de contacto adecuada.<\/p>\n  <\/header>\n\n  <!-- \u2550\u2550 Disclaimer \u2550\u2550 -->\n  <div class=\"lc-kont-disclaimer\">\n    <span class=\"lc-kont-disclaimer-icon\" aria-hidden=\"true\">\n      <svg viewbox=\"0 0 16 16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"8\" cy=\"8\" r=\"6.5\"\/><line x1=\"8\" y1=\"5\" x2=\"8\" y2=\"8.5\"\/><circle cx=\"8\" cy=\"11\" r=\"0.5\" fill=\"currentColor\"\/><\/svg>\n    <\/span>\n    <div class=\"lc-kont-disclaimer-body\">\n      <div class=\"lc-kont-disclaimer-title\">OsloCard.net no es un sitio web oficial de Oslo Pass<\/div>\n      <div class=\"lc-kont-disclaimer-text\">Somos una p\u00e1gina informativa independiente en alem\u00e1n sobre la Oslo Card y recibimos una comisi\u00f3n si compras la entrada a trav\u00e9s de nuestros enlaces de afiliados en Tiqets. No ofrecemos asistencia oficial para la entrada en s\u00ed. Para eso existen organismos especializados; consulta m\u00e1s abajo.<\/div>\n    <\/div>\n  <\/div>\n\n  <!-- \u2550\u2550 Kontakt-Karten \u2550\u2550 -->\n  <div class=\"lc-kont-cards\">\n\n    <!-- Card 1: Allgemeine Fragen -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.5 9a2.5 2.5 0 015 0c0 1.5-2.5 2-2.5 3.5\"\/><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Preguntas generales sobre el Oslo Card<\/h2>\n        <div class=\"lc-kont-card-text\">Hemos recopilado las preguntas m\u00e1s frecuentes sobre la compra, la activaci\u00f3n, el transporte p\u00fablico y las tarifas familiares en nuestra p\u00e1gina de preguntas frecuentes. Para obtener informaci\u00f3n oficial sobre horarios de apertura, normas especiales o nuevas atracciones, VisitOslo es el punto de referencia m\u00e1s fiable.<\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"\/es\/faq\/\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.5 9a2.5 2.5 0 015 0c0 1.5-2.5 2-2.5 3.5\"\/><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/><\/svg>\n            P\u00e1gina de preguntas frecuentes\n          <\/a>\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.visitoslo.com\/en\/activities-and-attractions\/oslo-pass\/whats-included\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M2 12h20M12 2a15.3 15.3 0 010 20M12 2a15.3 15.3 0 000 20\"\/><\/svg>\n            VisitOslo.com\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 2: Probleme mit Buchung -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Problemas con la reserva, el bono o la cancelaci\u00f3n<\/h2>\n        <div class=\"lc-kont-card-text\">Si has comprado las entradas Oslo Card a trav\u00e9s de nuestro socio Tiqets y tienes alg\u00fan problema (no has recibido el vale, quieres cancelar, has comprado la opci\u00f3n equivocada o tienes alguna duda sobre el pago), ponte en contacto directamente con el servicio de atenci\u00f3n al cliente de Tiqets. Tiqets responde mucho m\u00e1s r\u00e1pido que cualquier otra p\u00e1gina externa. Los empleados tienen tus datos de reserva directamente en el sistema.<\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.tiqets.com\/de\/help\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 11.5a8.38 8.38 0 01-.9 3.8 8.5 8.5 0 01-7.6 4.7 8.38 8.38 0 01-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 01-.9-3.8 8.5 8.5 0 014.7-7.6 8.38 8.38 0 013.8-.9h.5a8.48 8.48 0 018 8v.5z\"\/><\/svg>\n            Centro de ayuda Tiqets\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 3: Probleme mit der App -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"6\" y=\"2\" width=\"12\" height=\"20\" rx=\"2\"\/><line x1=\"12\" y1=\"18\" x2=\"12.01\" y2=\"18\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Problemas con la aplicaci\u00f3n Oslo Pass in situ<\/h2>\n        <div class=\"lc-kont-card-text\">Si la aplicaci\u00f3n no funciona, no se lee el c\u00f3digo QR o surgen problemas t\u00e9cnicos en alguna atracci\u00f3n, tienes dos opciones r\u00e1pidas a las que acudir. Puedes pasar directamente por el Centro de Visitantes de Oslo, situado en la estaci\u00f3n central de Oslo S (\u00d8stbanehallen). Tambi\u00e9n puedes dirigirte directamente al personal del museo correspondiente. Ambos equipos conocen la aplicaci\u00f3n y te ayudar\u00e1n de inmediato.<\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.visitoslo.com\/de\/touristeninformation\/\" target=\"_blank\" rel=\"noopener\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0118 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\n            Centro de visitantes de Oslo\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Card 4: Anliegen zur Website -->\n    <div class=\"lc-kont-card\">\n      <span class=\"lc-kont-card-icon\" aria-hidden=\"true\">\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 15a2 2 0 01-2 2H7l-4 4V5a2 2 0 012-2h14a2 2 0 012 2z\"\/><\/svg>\n      <\/span>\n      <div class=\"lc-kont-card-body\">\n        <h2 class=\"lc-kont-card-title\">Dudas sobre este sitio web<\/h2>\n        <div class=\"lc-kont-card-text\">\u00bfHas detectado un error, has visto que alg\u00fan dato sobre el precio est\u00e1 desactualizado o tienes alguna idea sobre c\u00f3mo podemos mejorar la p\u00e1gina? Agradecemos cualquier comentario.<\/div>\n        <div class=\"lc-kont-card-text\"><p>Escr\u00edbenos a la direcci\u00f3n que figura en el aviso legal. Te responderemos lo antes posible, normalmente en un plazo de 2 a 3 d\u00edas laborables.<\/p><\/div>\n        <div class=\"lc-kont-card-actions\">\n          <a class=\"lc-kont-card-action\" href=\"https:\/\/www.oslocard.net\/es\/imprint\/\">\n            <svg width=\"13\" height=\"13\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><\/svg>\n            Pie de imprenta con contacto\n          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- \u2550\u2550 Impressum-Hinweis \u2550\u2550 -->\n  <div class=\"lc-kont-imprint\">\n    La informaci\u00f3n obligatoria con arreglo a la legislaci\u00f3n alemana puede consultarse en el\n    <a href=\"https:\/\/www.oslocard.net\/es\/imprint\/\">Informaci\u00f3n legal<\/a> y en el\n    <a href=\"\/datenschutz\/\">Pol\u00edtica de privacidad<\/a>.\n  <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Contacto: c\u00f3mo encontrar el punto de contacto adecuado. Dependiendo del asunto, habr\u00e1 un departamento que te pueda ayudar m\u00e1s r\u00e1pidamente. Aqu\u00ed encontrar\u00e1s la persona de contacto adecuada. OsloCard.net no es la p\u00e1gina web oficial del Oslo Pass. Somos una p\u00e1gina de informaci\u00f3n independiente en alem\u00e1n sobre el Oslo Card y ganamos una comisi\u00f3n si compras la tarjeta a trav\u00e9s de nuestros enlaces de afiliados en Tiqets. Asistencia oficial\u2026 <a title=\"Contacto\" class=\"read-more\" href=\"https:\/\/www.oslocard.net\/es\/kontakt\/\" aria-label=\"Leer m\u00e1s sobre Contacto\">Vaciar m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"So erreichst du uns und die offiziellen Ansprechpartner f\u00fcr Buchung, App-Probleme und allgemeine Fragen rund um die Oslo Card. 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